Organizational Restructure

RUNNING HEAD: Organizational Restructure on Aisle Five

Organizational Restructure on Aisle Five! TaKeesha Forman Southern New Hampshire University

Organizational Restructure on Aisle Five!

Abstract As a consumer, it is important to shop where you know you will get all that you need. That same need is more important when you are within an organization not as a customer but as an employee. Employees seek to be employed by an organization that can fulfill both monetary & physical needs for them, but also ensures the ability to continue to advance and grow. Within the field of customer service it is just about impossible to deliver satisfactory customer service without first delivering a certain level of job satisfaction to your employees. Wal-Mart is known for having everything known to man on its shelves, but it’s also known as being one of the country’s leading employers. In recent years, the company has received media attention and backlash in areas of employee job satisfaction & the way stores are being ran. This paper seeks to identify the ways in which the organizational behavior of the company can be revamped, by answering & implementing the following questions--does managerial control and approach have a positive or negative effect on Wal-Mart employee satisfaction? How does the company manage workforce diversity & are those employees treated fairly in position levels and pay rates? How does the company’s organizational practices influence employee job satisfaction and what changes can be made to improve employee job satisfaction? With reliable academic sources, I seek to answer these questions and also provide insight into changes that can be made with the company’s organizational structure.

Organizational Restructure on Aisle Five!

Introduction “To attract the brightest and best employees, the workplace must be aware of and receptive to the everchanging desires of the "knowledge worker”… (Jameson & Jameson, 2008).” Regardless of the field of...