Waterbilling

REQUEST FOR PROPOSAL (RFP)

Utility Billing & Customer Information System

Implementation

Index

1 

Background ................................................................................................ 2 

2 

Objective .................................................................................................. 10 

3 

Scope of Services ...................................................................................... 11 

4 

Term of Contract ....................................................................................... 17 

5 

Proposal Requirements ............................................................................... 17 

6 

Amendments to RFP................................................................................... 20 

7 

Submissions of Proposals ............................................................................ 20 

8 

Restrictions on Communication.................................................................... 21 

9 

Evaluation Criteria ..................................................................................... 21 

10 

Award of Contract and Reservation of Rights .............................................. 22 

11 

Schedule of Events ................................................................................. 24 

12 

Additional Provisions ............................................................................... 24 

ATTACHMENT A - CONSULTANT QUALIFICATION GENERAL QUESTIONNAIRE ..................... 27 

ATTACHMENT B - LITIGATION DISCLOSURE .................................................................. 29 

ATTACHMENT C- SMALL, WOMEN, HUBZONE, DISADVANTAGED BUSINESSES ................... 30 

ATTACHMENT D - PRICING SCHEDULE .......................................................................... 33 

ATTACHMENT E - INSURANCE REQUIREMENTS .............................................................. 35 ...