Iscom 305 (Systems Operations Management) Entire Class Week 1 -5

ISCOM 305 (Systems Operations Management) Entire Class Week 1 -5

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Week 1

Individual Assignment - Employee Data Collection Training

Your boss has asked you to help new employees understand uses of data in systems-operation management and the various statistical process controls they will experience on a daily basis.

Create a 10- to 15-slide Microsoft® PowerPoint® presentation in which you describe 5 to 7 of the following terms:

Core competencies

Division of labor

Key performance indicators

Operations management

Positioning

Productivity

Supply chain management

Strategy

Value chain

Control chart

Control limits

Process capability

Range

Sample

Statistical process control

Tolerance

Week 2

Learning Team Assignment Parker Earth Moving Company Consulting Session 1

You are part of a team of industry experts belonging to a reputable consulting firm. Parker Earth Moving Company (PEMC) has asked your team to analyze its system operation management to improve its process. Your team must conduct a series of consulting sessions for PEMC in which you must make recommendations to improve the company’s process.

Resource: Parker Earth Moving Company Consulting: Customer Needs located on the student website under Week Two

Analyze the data in the scenario to determine the specific needs of the customer. The scenario is found on the student web page in the course materials.

Write a 350- to 500-word executive summary that outlines the needs of the customer.

Address the following in your summary:

The needs of the customer through the data provided in the scenario

Discuss how you determined the needs of the customer

How subcontractor A and subcontractor B meet...