Business Processes and Functions

Business Processes and Functions

Business processes and functions are very important for every company of their business.

Functions are things that the organisation does such as production, sales, marketing, research and billing. Businesses have organised themselves around their functions, and functions divisions fail to recognise that many of the business processes that operate crow that artificial boundaries thus created. Business processes are the way that how to do and achieve the business functions.

Business process is a set of related activities that collectively realise a business goal, and is a collection of related, structured activities that produce a specific service or product for the final consumer. Business processes also are valuable business assets, and companies need manage and maintain these business processes in the same way as any other assets, such as plant and machinery. Business processes can be divided into three types, which are management processes, operational processes, and supporting processes. Business processes are analysed by mapping of processes and sub-processes, which have their own attributes, down to activity level. Business processes are designed to add value for customer to increase effectiveness and efficiency.

Business process orientation is a recent development in organising and can be described in term of an organisation that is oriented towards processes, customers and outcomes as opposed to hierarchies. A business process oriented organisation include: a process view of the business, structures that match these processes, jobs that operate these processes, management and measurement systems that direct and assess these processes, and customer focused, continuous improvement oriented values and beliefs (culture) that are embodied in all components. A process is performed by using a procedure to combine basic assets with explicit and tacit knowledge, and processes link together to form a set that delivers a product or...