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annualreport.marksandspencer.com
marksandspencer.com/howwedobusiness
Marks and Spencer Group plc Annual report and financial statements 2012
VIEW This Annual Report and our How We Do Business Report online
Annual report and financial statements 2012
Highlights of the year
Index
A Page
Accountability 45
Group revenue
£9.9bn
2.0%
Group profit
before tax
Underlying Group
operating profit
£810.0m
1.8%
Underlying
earnings per share
£658.0m 34.9p
15.7%
0.3%
Underlying Group
profit before tax
£705.9m
1.2%
Interim + final dividend
6.2p+10.8p
=17.0p
level
UK
MULTI-Channel
INTERNATIONAL
Our UK turnover has a
broadly even split
between Food and
General Merchandise
(Clothing and Home).
With 731 UK stores, we
sell high-quality, great
value food and are the
UK market leaders in
womenswear, lingerie
and menswear.
However they shop
with us – in stores,
online or by phone
– we aim to provide
the best and most
convenient shopping
experience for our
customers, from
purchase through
to delivery.
With 387 stores in
43 territories across
Europe, the Middle
East and Asia,
we are growing
our international
presence to make
the M&S brand
more accessible to
customers around
the world.
Clothing & Home
revenue
£4.2bn
Multi-channel*
revenue
International
revenue
£559m
£1.1bn
Food revenue
Weekly site visits
£4.7bn
3.4m
International
stores
387
Number of
UK stores
Shop Your Way
Territories
0.9%
3.9%
18%
11.2%
731
455
See page 15
See page 26
28 stores
11 stores
5.8%
26
43
1 new territory
See page 28
Finance costs/income
84
Nomination Committee
Accounting policies
FINANCIAL HIGHLIGHTS
F
78
Finance leases
79
52
Financial assets
96
Non-GAAP performance
measures 84
Financial instruments
97
Financial liabilities
97
Financial review...