Continental Computer Corporation

Continental Computer Corporation

Executive Summary

Table of Contents

1. Introduction 4

2. Problem Statement 4

3. Proposed Solution 6

3.1. Structural Change 6

3.2. Research and Development 7

3.3. Stakeholder Management 10

3.3.1 Organisational Levels 11

3.3.2 Communicating with Stakeholders 13

3.3.3 Stakeholder Engagement 14

3.4 Project Lifecycle Management 15

3.4.1 Initiation and Concept Phase 16

3.4.2 Design and Development Phase 17

3.4.3 Execution and Implementation Phase 17

3.4.4 Closure and Termination Phase 17

3.5 Project Management Methodologies 17

3.5.1 Policy & Procedural Issues 18

3.5.2 Guidelines per life cycle phase 18

4. Conclusion 19

5. Glossary 19

6. Bibliography 20

List of Figures

Figure 1 - CCC Interdivisional Structure 7

Figure 2 - Project Stakeholders 12

Figure 3 - Project Lifecycle 17

List of Tables

Table 1 - Summary of R&D Problems 10

Table 2 - Glossary of Terms 20

1. Introduction

The Continental Computer Corporation (CCC) has a number of Structural and Human Resources issues evidenced by the way its three divisions operate and interact with each other, corporate headquarters and customers.

The team has been tasked with evaluating the problems and proposing solutions to issues CCC faces. The workings of Lampco, Eton and Ridge division have been investigated and a number of changes have bene proposed.

Many of complaints noted in the case study were symptoms of underlying issues and not really issues in their own right. The team has endeavoured to separate these symptoms from actual issues so as to present a cohesive problem and solution statement.

2. Problem Statement

The core issue faced by CCC is that of structure and corporate governance. CCC appears to lack a corporate vision and values system to provide a common structure. The various business units are not aligned and have their own strategic business outlooks.

Each division is allowed to...