Sai 460 Final Exam Solution

SAI 460 Final Exam Solution

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SAI 460 Final Exam Solution

1. Question: (TCO 1) Which of the following are not capability levels in CMM (I)? (This question may have one or more answers. For full credit, check all that apply).

2. Question: (TCO 1) The first phase of Porter's recommended process for evaluating the company is:

3. Question: (TCO 2) Change management is the approach to plan, _______, ________, manage, measure, and sustain changes in business processes and work.

4. Question: (TCO 2) According to Porter's model, which of the following are forces driving industry competition? (This question may have one or more answers. For full credit, check all that apply).

5. Question: (TCO 3) When analyzing business processes, the diagram that describes what is currently done is called a(n): (This question may have one or more answers. For full credit, check all that apply).

6. Question: (TCO 3) A Level 2 Business Process Diagram typically depicts which of the following? (This question may have one or more answers. For full credit, check all that apply).

7. Question: (TCO 4) What are some of the phases of a best-practice, business-process reengineering methodology?

8. Question: (TCO 4) Which of the following are characteristics of a very complex process? (This question may have one or more answers. For full credit, check all that apply).

9. Question: (TCO 5) Which of the following are not steps in defining a preliminary business case? (This question may have one or more answers. For full credit, check all that apply).

10. Question: (TCO 5) A _________ is a bounded set of activities that are undertaken, in response to some event, in order to generate an output. (This question may have one or more answers. For full credit, check all that apply).

11. Question: (TCO 6) Which of the following are guidelines for software package selection? (This question may have one or...