Submitted by: Submitted by hafsa123
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Words: 1399
Pages: 6
Category: Business and Industry
Date Submitted: 09/13/2015 02:26 PM
and overseeing the process of production and also converting materials and labor in to goods and services.
There are several importance of operation management;
• It improves the productivity of an organization by improving its financial health.
• Organizations can meet more customers competitive priorities
• Provides safe efficient goods and services to the customers meeting their satisfactions
• It is important in ever business operation since it controls the system in which the system runs.
In an
2. Explain the need to produce safely; on time; to cost; to quality and regulations of the law in the operations in an airport.
(Criteria 1.2: Explain the need to produce safely; on time; to cost; to quality and the regulations of the law)
3. Explain the link between operations management and strategic planning with reference to the given case study.
(Criteria 1.3: Explain the link between operations management and strategic planning)
4. Draw a process flow diagram (systems diagram) of the following situation: - A passenger stepping into the airport and progressing through the check-in, security checks and finally takes off to his/her destination in an aircraft.
(Criteria 1.4: Produce a systems diagram to illustrate a typical business)
LO 2:
5. Explain the Three Es - Economy, Efficiency and Effectiveness and also explore the relationship between these ‘Three Es’ in the background of functioning of an airport referred in the case study.
(Criteria: 2.1 Explain the ‘Three Es’ - Economy, Efficiency and Effectiveness)
Answer
6. Explain the tension between ‘cost minimization’ and ‘quality maximization, from the perspective of an operation manager of an airport.
(Criteria 2.2: Explain the tension between cost minimisation and quality maximization)
7. Evaluate the significance and role of the five performance objectives that underpin operations management in an airport.
(Criteria 2.3: Evaluate the significance of the five...