Chapter 5 Hospitality Law

Chapter 5

1. Is a confirmed reservation an enforceable contract? It can be

a. Does a reservation have to be confirmed in writing to constitute an enforceable contract? No it does not.

b. Does an oral request for a reservation constitute a contract? yes

If so when? In confirmation to a guest request for a reservation.

If not, why not?

2. Is a deposit necessary to make a reservation a binding contract? In my opinion no it is not.

If not, why not? You are already in a binding agreement when you make the reservation.

3. What does the case of Freeman v Kiamesha concord, Inc., teach us with respect to contractual agreements between a hotel and a guest? Make sure the guest understands the advertised deal and understands that even if they check out early they may not be entitled to a refund of the unspent days.

4. What may happen if a hotel fails to live up to its obligations under a contractual agreement:

a. With a guest? A guest can sue if the hotel overbooked a guest who had a confirmed reservation.

b. With a convention? The convention

5. What point can be taken from the document “Yours is Very Bad Hotel”? If you fill your hotel up even with the guaranteed reservation make sure you have something else lined up of a similar if not better rate by the time the guest arrives.

6. What steps can hotels take to prevent being sued for overbooking?