It Business Management

1 Companies consider sourcing to focus on core competencies, it is a cheaper/faster way to gain or enhance IT capabilities, to cut operational costs, it is a more accepted IT strategy, and cloud computing and SaaS have proven to be effective IT strategies.

3 The benefits to offshoring work/jobs to other countries include reduced costs and faster results. The disadvantages include sending work that has not been routinized, loss of control, security risk with information, or specific combinations of applications and knowledge.

5 IT governance is the responsibility of the BOD because IT plays a pivotal role in that most critical business processes are automated and managers rely on information provided by these processes for their decision making.

7 IT business alignment continues to be an important issue for CIOs because the CIO is a member of senior management and must be in a position to influence how IT can assume as strategic role in the firm.

9 As technology becomes increasingly central to a business, a CIO might interact with executive management closely with the CEO and senior management in functional areas or business units.

11 The partnership between the IT division and business management can extend to fuse with the business in new organizational structures where the CIO becomes responsible for managing some core business functions, or the CIO could work directly with other top executives to influence strategic directions, suggest changes in internal business processes, and lead a diversity of initiatives that encompasses more than just technology projects.

13 IT strategic planning is facilitated by business service management, business systems planning models, balanced scorecards, critical success factors models, and scenario planning.

15 A company might assess the business value delivered by an outsourcing relationship by its financial benefits such as improved cash flow, its technical benefits such as assess to new IT, its...