Management

Management (Gomez-Mejia/Balkin)

Chapter 1 Management and Its Evolution

1) Which of the following is not an example of organizational inefficiency?

A) Hiring the wrong people

B) Failing to reach goals that sustain the company's competitive advantage

C) Losing a key contributor

D) Making poor investment decisions.

Answer: B

Diff: 2 Page Ref: 4

Objective: LO1

2) Which of the following is true concerning organizational effectiveness and efficiency?

A) A firm is effective when it uses its resources in the best possible way.

B) A firm with excellent goals cannot fail.

C) A firm is ineffective when it hires the wrong people.

D) A firm is efficient when it does things right and effective when it does the right thing.

Answer: D

Diff: 2 Page Ref: 4

Objective: LO1

3) Which of the following is not considered one of the key issues influencing business today?

A) An emphasis on customer service

B) Management of change

C) A strong economy

D) The need for higher business ethics

Answer: C

Diff: 1 Page Ref: 4

Objective: LO1

4) Which level of management is responsible for implementing the directives of senior executives?

A) Tactical managers

B) Strategic managers

C) Day-to-day supervisors

D) Operational managers

Answer: A

Diff: 1 Page Ref: 5

Objective: LO1

5) Operational managers are responsible for

A) overall responsibility of the firm.

B) day-to-day supervision.

C) producing the firm's product.

D) implementing the directives of strategic managers.

Answer: B

Diff: 1 Page Ref: 5

Objective: LO1

6) With today's more decentralized organizations, which of the following is likely to occur?

A) Employees are less likely to be asked to manage themselves.

B) Employees have less autonomy to set their own objectives.

C) Employees are not encouraged to use their own expertise.

D) Employees are less dependent on supervisors to tell them what to do

Answer: D

Diff: 3 Page Ref: 5-7

Objective: LO1

AACSB: Reflective thinking...