Organisational Report

Executive Summary

TeamConcept Software Technology Company was founded in 2008 and is located in the window city of reform and opening - Shenzhen. The company’s branch offices are distributed in Beijing, Shanghai, Qingdao and other cities of China, and its headquarter is sited in software park of high-tech district in Shenzhen, which is one of the important software development and software outsourcing businesses.

In recent years, the management of knowledge-based workers has existed a number of difficulties in this company. The business witnessed a serious brain drain, and the employees generally do not like their company. The staff are full of confidence crisis for the management of the company, and they do not trust the future prospects of the company. The company has a bad employee satisfaction and a poor employee loyalty. More critically, the management of this corporation has gradually realized that the key personnel loss of enterprise has affected the performance level of the entire enterprise. During continuous exploration, the company has found that the reason rising to these problems is because the problems existed in enterprise’s performance management appraisal system.

This report is intended for Shenzhen TeamConcept Software Technology Company (TeamConcept company) to study the strengths and weaknesses of its performance management system. On the status of the company's current performance appraisal, conducted in-depth investigation and interviews, it has found that there are two main problems: firstly, TeamConcept company ignores workers’ personal development and psychological needs during the performance management process; secondly, business leaders only focus on the performance of employees without paying attention to communicating with staff.

Through the analysis of the causes of these problems, it has been discovered that firstly, the current business performance evaluation methods have unstably adapted to the needs of corporate...