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Fundamentals of Business Process Management
Marlon Dumas r Marcello La Rosa
Jan Mendling r Hajo A. Reijers
Fundamentals of
Business Process
Management
r
Marlon Dumas
Institute of Computer Science
University of Tartu
Tartu, Estonia
Marcello La Rosa
Queensland University of Technology
and NICTA
Brisbane, Australia
Jan Mendling
Institute for Information Business
Vienna University of Economics
and Business
Vienna, Austria
Hajo A. Reijers
Department of Mathematics
and Computer Science
Eindhoven University of Technology
Eindhoven, The Netherlands
ISBN 978-3-642-33142-8
ISBN 978-3-642-33143-5 (eBook)
DOI 10.1007/978-3-642-33143-5
Springer Heidelberg New York Dordrecht London
Library of Congress Control Number: 2013932467
ACM Computing Classification (1998): J.1, H.4, H.3.5, D.2
© Springer-Verlag Berlin Heidelberg 2013
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