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Communication Handbook 1

AC Aerospace Industries (™)

“The world's largest aerospace company and the leading manufacturer of commercial jetliners and military aircraft combined.”

Communication Handbook

Aubrey Ann Cady

Argosy University

Communication Handbook 2

Overview

AC Aerospace Industries (™)–is a global aviation services corporation, which offers repairs, modifications, and inspections of a wide variety of avionics, aircraft, and components.  Our ratings include airframe, radio, power plant, instrument, and specialized services. ACA is extensively viewed by all subdivisions for endorsing precision and good practice in scheduled and unscheduled aircraft maintenance. A major component in our work is producing standard operating procedures (SOPs) that are clear and comprehensible to our employees from all sectors and locations.

Mission Statement

To provide customers with exceptional customer service and incomparable finished products done in a timely manner.

Vision

Employees operating together as a worldwide organization for AC Aerospace Industries (™).

Core Values

* Integrity

* Quality

* Safety

* Diversity and Inclusion

* Trust and Respect

Communication Handbook 3

Table of Contents

1 Title 1

2 Overview 2

3 Table of Contents 3

4 Action Plan 4

5 Procedure 5

5.1 Internal Communication 5

5.1.1 Social Media 5

5.1.2 Email 5

5.1.3 Meetings 6

5.2 Code of Conduct 6

5.2.1 Sexual/Discriminatory Harassment 6

5.2.2 Disciplinary Actions 7

5.2.3 Health and Safety 7 5.3 Security 8

5.3.1 External Communication/ComSec 8

5.3.2 Information Assurance Awareness 8

5.3.3 Reporting...