Intelligent Virtual Assistant Market Analysis, Market Size, Share, Regional Outlook, Growth, Trends, Competitive Scenario and Segment Forecasts, 2015 to 2022

Hexa Research Inc.

Industry Research,Custom Research & Consulting

Intelligent Virtual Assistant Market Analysis, Market Size,

Share, Regional Outlook, Growth, Trends, Competitive

Scenario And Segment Forecasts, 2015 To 2022

Industry Insights

The global intelligent virtual assistant market is projected to exceed USD 3 billion by 2020. Increased

focus on effective client communication, made easy by virtual assistants, is expected to drive the

intelligent virtual assistant market over the forecast period. Key industry participants serve numerous

industries such as travel, insurance, finance, government, retail, media, etc. Growing need to oversee

the growth of data in enterprises is expected to positively influence the market.

Absence of metrics and need for standardization may act as restraints to market growth over the next

six years. Growing demand to increase self-service online is estimated to be the main driving force of the

market in the next few years. Rise in the number of wireless subscribers and mobility is also estimated

to drive the market over the forecast period. In 2012, the intelligent virtual assistant market was valued

at over USD 350 million.

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Hexa Research Inc.

Industry Research,Custom Research & Consulting

End-Use Insights

Large enterprises are expected to remain the largest end-use segment of the intelligent virtual assistant

market by 2020. They stand to benefit to a great extent through the deployment of virtual assistants,

since they are capable of handling a considerable percentage of customer interactions. Since they also

help improve the enterprise’s mobile customer service experience, a growing number of large

enterprises have adopted intelligent virtual assistant technology to deliver critical cost savings and new

revenue opportunities. An increasing number of enterprises across industry verticals have adopted

virtual...