Effective Strategy for Long Term Growth

NATS STUDY

29/8/12

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Effective strategies for long-term growth

S T R AT E G Y

GROUP 17:

As well as managing 15 of the UK’s busiest airports, NATS

Introduction

projects currently include air traffic controller training and

Air travel has become a regular part of life for many people, but

redesigning airspace in Hong Kong; providing start-up training for

managing the processes surrounding it is far from simple. During the

ATC and safety management in Slovakia; as well as providing and

summer of 2012 the UK welcomed around 200,000 more air

integrating all ATC equipment for the new control tower at

passengers through Heathrow and Gatwick airports than in a non-

Manchester airport.

Olympic year. Over 3,000 extra flight slots were needed for the visitors

and athletes for the London Olympic Games. Making sure all flights

NATS recognises that its people are a cornerstone of its strategy

have a safe landing and take-off is part of the responsibilities of NATS.

and essential to its future development. NATS offers a broad mix

of challenging and exciting job roles which are open to men and

NATS is a global air navigation provider. The organisation was

women equally. These include the essential ATC role, scientists,

originally established in 1962 as a government body but in 2001

marketing, business development, IT, finance, HR, safety, quality

became a Public/Private Partnership (PPP). The PPP model of

and business processing. With its expansion, NATS is moving

ownership meant that private funding could be invested into NATS

from a national to international employer. This means future

services and infrastructure. Over £123 million has been invested

recruits will have a world of job opportunities to choose from.

since the PPP was set up.

This case study explores the strategies NATS is employing to

NATS manages the world’s busiest section of airspace as well as

achieve...