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Digital-Age
Transportation:
The Future of
Urban Mobility
Digital-Age Transportation: The Future of Urban Mobility
About the author
Tiffany Dovey Fishman
A manager with Deloitte Research, Deloitte Services LP, Tiffany Dovey Fishman is responsible
for public sector research and thought leadership for Deloitte’s public sector industry practice.
Her research focuses on how emerging issues in technology, business, and society will impact
public sector organizations. She has written extensively on a wide range of public policy and
management issues and her work has appeared in a number of publications, including Public
CIO, Governing and EducationWeek. Tiffany can be reached by email at tfishman@deloitte.com
or twitter @tdoveyfishman.
Acknowledgements
A number of Deloitte colleagues generously contributed their time and insights to this report,
including: William Eggers, Allen Hockenbury, Jessica Blume and Felix Martinez of Deloitte
Services LP; Jim Ziglar of Deloitte Financial Services LLP; Stephen Keathley, Jim Templeton,
Alene Tchourumoff, Bryan Rodda and Matthew Bulley of Deloitte Consulting LLP; and Ian
Simpson of Deloitte UK.
The report benefited immensely from the insights of Sean O’Sullivan of Avego, Chris BorroniBird of General Motors, Paul Minett of the Ridesharing Institute, Marcus Bowman of 3G
Mobility, LLC, Jeffrey Chernick of RideAmigos Corp, Rob Zimmer of Battelle, Susan GrantMuller of the Institute for Transport Studies at University of Leeds, Ryan Popple of Kleiner Perkins
Caufield & Byers, Kari Watkins of the Georgia Institute of Technology, and Susan Shaheen of the
Transportation Sustainability Research Center at the University of California, Berkeley, and from
the writing talents of Rob Gurwitt.
In addition, thanks go to all of the innovators, policymakers, technologists, and subject matter
experts at the forefront of the transformation of mobility who participated in Deloitte’s session on
the future of...