Issues at Naf

IT Investment At North American Financial

Summery about the Case:

American Financial is a banking
institution, which its function is the Home Loan Market
 It has an in-house IT Group that consist of almost 7000 have professionals and followed all recommended standards such as CMM, CMMI, ISO9001 and ITIL.

A meeting conducted consists of the following members to discuss the bellow issues:

* Caroline Weese, the new CIO.

* 
Bill Harris is the Company CEO

* Matt Harper is the CFO


* Michael Cranston Director of Financial Strategy

* Cathy Benson is the Senior VP of Business
Banking Product Management


NAF’s management realize the following facts:

1. NAF despite that IT groups are able to deliver projects on time and within budget but they cannot deliver value up on enterprise strategy.

2. This case declares that there is no matching between IT budgeting practices, financial and business strategy execution.

3. The case stresses that both business-IT as a partnerships should be responsible for delivering value.

4. There is an initiate to invest in IT infrastructure and keeping it updated is an essential factor for delivering value.

5. There is a lack of clearly defined effective governance, accountabilities, and expectations that can challenge the business-IT relationship and lead to a lack of trust.

6. In order to free up resources to look after the strategic IT projects the case clarifies the need to reduce the complexity of the applications portfolio.

7. The case clarifies the requirement to decrease the expanse of the IT budget spent on maintenance.

8. The case expressed
that enterprise business strategies
need an enterprise solutions, strategic IT budgeting practices and a
procedures for achieving this end.

Discussion Questions:

Cathy Benson, the Director of the newly created IT Investment Office ,is to design and implementation of a detailed investment optimization process to be implemented throughout...