Resume

Steven Bernstein

SUMMARY

Information technology professional with an associate’s degree in electronics technology. Qualification include 3 years of experience as a network administrator for over 450 users across 4 countries. Hard working, self motivated individual who strives for perfection in daily duties leading to an increase in productivity and organization within assigned departments.

AREAS of EXPERTISE

* CompTia Security+

* CompTia Network+

* Active Directory

* CAT5 assembly and installation

* CMD –DOS

* DCGS-A

* Fiber optic installation

* JMICS

* Linux

* Remote Desktop Support

* Satellite communication systems

* Port patching

* TACLANE

* Trojan V1 / V3

* TS/SCI Clearance

* Windows 7

* Windows 8

EXPERIENCE

System Administration (Unclassified/Secret)

* Maintained and troubleshoot network infrastructure while responding to client’s technical support tickets by phone, email, and inter-office support

* Assisted in the reorganization of network wide nomenclature and system replacement for 300 machines.

* Reorganized assigned workplace without instructions leading to an increase in productivity of 15% and a recommendation from lead system administrator for an Army Achievement Medal

* Resolved technical issues that fellow colleagues could not leading to a recommendation from senior leadership for an Army Achievement Medal

* Serviced over 600 clients located in 4 different countries

Mobile Ground Communication System Technician

* Operated on a four man team, including one technical expert, to maintain network connectivity for a Trojan V1 and JMICS system in a field operation environment.

* Familiarized operations and technical support for the DCGS-A system in a classroom training environment.

* Obtained network connectivity over satellite communications through both assisted and manual satellite acquisition.

* Rewired, replaced, and...