Employee Grievance Questionnaire

EMPLOYEE GRIEVANCE QUESTIONNAIRE

Name:

Age:

Designation:

Income:

Years of Experience:

01. What is your grievance?

A) Wage & salary B) Working condition C)P r o m o t i o n D)D i s c i p l i n e E)O t h e r s

02. From how long are you facing the grievance?

A) Less than 6 months. B) More than 6 months.

03. Kindly mention the most grievance prone subjects in your organization?

A) Wage & salary B) Working condition C)P r o m o t i o n D)D i s c i p l i n e E)O t h e r s

04. Do you keep grievances to yourself?

A) A l w a y s B) S o m e Tim e s C) N e v e r

05. Do you share grievances with your colleague?

A) A l w a y s B) S o m e Tim e s C) N e v e r

06. Do you directly go & discuss your grievance with immediate superior when a grievance arises?

A) A l w a y s B) S o m e Tim e s C) N e v e r

07. Are you aware of the grievance redressal procedure followed in your organization?

A) Y e s B) N o

08. Is the grievance handling procedure explained to you?

A) Y e s B) N o

09. Have you registered your grievance to the immediate superior?

A) Y e s B) N o

10. Does your immediate superior respond to your grievance in specify time limit?

A) Y e s B) N o

11. Does management has redressed your grievance?

A) Y e s B) no

12. Does management gather all relevant facts about the grievance?

A) Y e s B) N o

13. How much time management has taken to redress your grievance?

A) Less than 01 month B) More than 01 month C)P e n d in g

14. Are you informed about the action taken in view of your grievance?

A) Y e s B) N o

15. Are there any discrepancies in handling the grievances in the organization?

A) A l w a y s B) S o m e Tim e s C) N e v e r

16. Are you satisfied with the management decision regarding your grievance?

A) Strongly agree B) A g r e e C) N e u t r a l D) D i s a g r e e E) Strongly Disagree

17. Do you feel that...