Htm 100 Midterm Exam Answers

HTM 100 Midterm Exam Answers

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HTM 100 Midterm Exam Answers

Question 1

Intangible means

Question 2

All of the following are part of Disney’s “Five Steps of Leadership” EXCEPT:

Question 3

Guest loyalty is

Question 4

Franchising hotels was begun in 1907 by

Question 5

Purchasing the right to use a company’s trademark and copyrighted materials is known as

Question 6

Marriott builds a hotel for $34 million and sells it to a banking firm for $52 million. Marriott charges the banking firm 2-4 % of gross revenues to operate the hotel. This business transaction is known as

Question 7

When selling rooms a front desk associate might try to upsell. This means

Question 8

Rack rate is

Question 9

The Hotel California has 642 rooms and the room revenue is $84,593. The REV PAR is:

Question 10

The individual responsible for the task of balancing the guests accounts receivables is the

Question 11

Hotel restaurants present a challenge to Food and Beverage directors because

Question 12

Introduced by Escoffier, this kitchen system organizes work stations more effectively.

Question 13

A banquet refers to

Question 14

The most important ingredient in beer is

Question 15

Beer is a brewed and fermented beverage made from ________ and flavored with ________.

Question 16

Cognac is regarded as the best brandy in the world and is made

Question 17

Champagne can be served

Question 18

Good examples of casual dining restaurants are:

Question 19

The ________ are credited with the “culinary arts.”

Question 20

Fusion restaurants are

Question 21

Noise level, sounds, decorations, table settings, and other subconscious cues that a customer receives when entering a restaurant collectively make up the

Question 22

The average check refers to:

Question 23

Prime cost is:

Question 24

The contribution margin is the?

Question 25

Strict controls on food inventory are...