Motivation and Teams Case Study

Motivation and Teams Case Study

Chrystal Williams

BUS/211

October 26th, 2015

University of Phoenix

Motivation and Teams Case Study

In the case study of Two Men and a Lot of Trucks one of motivation theories I was able to find was Maslow’s Needs Hierarchy Theory. When carefully paying attention, I did notice that Maslow’s Needs Hierarchy are physiological needs, which are needs for clothes, water, food, the main necessities. In this case study, the mother, whose name is Mary Ellen, tried helping drum up business for her two sons that did part time moving before leaving for college. The physiological and security needs were met. Once her sons were gone, Mary Ellen kept receiving messages about needing local moving done. It was at that point that in Maslow’s Needs Hierarchy Theory Mary Ellen was at the Self-actualization level. According to Jones, (2007) Self-actualization is the desire for personal self-fulfillment—a person’s desire to be the best he or she can be. Anyone who is to be at this level is almost always driven to excel in any activity. There are more levels of the Maslow’s Needs Hierarchy Theory met in this case study. In this case study the Expectancy Theory also can be found. According to Jones (2007), this theory, there is the self-efficacy, the belief a person holds about his or her ability to succeed at a certain task or in a particular situation. In this case study Mary Ellen made sure that customers were satisfied. She made sure that Two Men would put a premium on customer service. The mission statement for the company was and still is “Treat everyone the way you would want your Grandma treated”.

In the case study Siemens’s New Boss the Job Enrichment Theory can be found. In this case study the new cocky boss asked the workers to work more flexible shifts to speed up production. He even wanted some of the workers to work weekend shifts and that was unheard of. According to Jones, (2007) Job Enrichment...