Mobile App

URCovered Mobile Application Project Plan

Project Scope – The project scope is to allow customers an alternative means of communication with case managers which in turn will provide a more efficient claims process.

Project Objectives – The objectives of this provide will include extending the current process into a more efficient and user friendly process. The work load for case managers will be decreased as the application will allow for case managers the ability to manage more cases without affecting the quality of their work. Customers will be given real time status updates and be provided with instant and personal communication with their case managers. Objectives for this project will specifically target the IOS market, as the application will be designed for the Iphone/Ipad platform. Finally, the current claim management system will be updated and improved so that it can be integrated with the new system.

Project Monitoring and Control – Monitoring and control methods used will include peer and expert reviews in the initiation, requirements, and verification phase. During the initiation phase, Project notes will be reviewed in order to determine if all information reported will be sufficient enough to move to the following phase. In the requirements phase, the existing system will be reviewed and compare to the system in development. Developers will determine what needs to be implemented, removed, and improved in order to meet system requirements. The last review will be conducted during the verification phase. Employees will review the solution architecture from the business, information, and technical aspect. In order to assure that the project runs efficiently, the plan of attack to assign a team leader who is an expert specific to the task at hand. These team leaders will conduct weekly meeting within the team, followed by a brief meeting with management to relay information from the team meeting. These weekly meetings will be a part of a...