Tanglewood

Penny Nash

June 14, 2015

MGMT 364

Tanglewood CS#2

Table 1.1 Markov Analysis Information

Transition probability matrix | Current year |

| (1) | (2) | (3) | (4) | (5) | Exit |

Previous year | (1) Store associate | 0.53 | 0.06 | 0.00 | 0.00 | 0.00 | 0.41 |

| (2) Shift leader | 0.00 | 0.50 | 0.16 | 0.00 | 0.00 | 0.34 |

| (3) Department manager | 0.00 | 0.00 | 0.58 | 0.12 | 0.00 | 0.30 |

| (4) Assistant store manager | 0.00 | 0.00 | 0.06 | 0.46 | 0.08 | 0.40 |

| (5) Store manager | 0.00 | 0.00 | 0.00 | 0.00 | 0.66 | 0.34 |

| |

Forecast of availabilities | Next year (projected) |

| (1) | (2) | (3) | (4) | (5) | Exit |

| | Current Workforce | | | | | | |

Previous year | (1) Store associate | 8,500 | 4505 | 510 | 0 | 0 | 0 | 3485 |

| (2) Shift leader | 1,200 | 0 | 600 | 192 | 0 | 0 | 782 |

| (3) Department manager | 850 | 0 | 0 | 493 | 102 | 0 | 255 |

| (4) Assistant store manager | 150 | 0 | 0 | 9 | 69 | 12 | 60 |

| (5) Store manager | 50 | 0 | 0 | 0 | 0 | 33 | 17 |

| | | | | | | |

Gap analysis | Next year (projected) |

| | | (1) | (2) | (3) | (4) | (5) |

| Yearend total(column sum) | 4505 | 1110 | 685 | 171 | 45 |

| External hires needed (current workforce-total) | 3995 90 165 -21 5 | | | | |

When conducting an environmental scan, there will be a significant need for the lowest level of store associates. There is a large, qualified staffing pool in Washington, however, retail is quite often viewed as an undesirable market for the recent college graduates and man are familiar with the long hours, low pay, and conflicts between low level employees in retail. Most are not willing to spend several years at the bottom for their desired position. Which is understood. Who wants to spend years and years on a degree to graduate and then spend several more years to get a higher position in retail?...