Starbucks Forum

1)What types of departmentalization are being used? Explain your choices.

Starbucks is known across the world, they have to deal with different cultures and work ethics. This is where the international operations is greatly needed, having this you know that when you walk in to Starbucks anywhere it will be the same. This is made possible with the use of departmentalization. The two that I found where geographical and functional.

Geographical- With geographical departmentalization, this allows the company to deal with the "obese" size of the company. By having this in place this has given them presidents in Canada (President of Starbucks Canada), USA (President of Starbucks Coffee USA) and Internationally with the President of Starbucks coffee international and senior vice-president of coffee and global procurement.

Functional- With this they can assign different jobs for to insure that everything that takes place is done to pure perfection.

3)What examples of the six organizational structural elements do you see discussed in the case? Describe.

Departmentalization- As said in question 1, this helps the company decide which jobs and operations should be put together to work on. Ex. Audit and compliance.

Decentralization- This is what makes Starbucks so successful. They try and get advice from all levels of employment and give the freedom to make there own decisions within the Starbucks rules.

Span of Control- Having district managers visit 8-10 stores and having the right number of employees a manager can handle to be the most productive.

Formalization- Starbucks does a great job with formalizing their jobs. Through training it shows that the company will not let their employees on the "dance floor" without their proper training.

Chain of Command- In the case is says that Starbucks needed to work on its communication but it is effective on delivering info. from baristas to store managers to district managers…. till it gets to Howard....