Eb Brown Managing.It

CONTENTS: CASE STUDIES

CASE STUDY 1

Midsouth Chamber of Commerce (A): The Role of the Operating Manager in

Information Systems

CASE STUDY I-1

IMT Custom Machine Company, Inc.: Selection of an Information Technology

Platform

CASE STUDY I-2

VoIP2.biz, Inc.: Deciding on the Next Steps for a VoIP Supplier

CASE STUDY I-3

The VoIP Adoption at Butler University

CASE STUDY I-4

Supporting Mobile Health Clinics: The Children’s Health Fund of New York City

CASE STUDY I-5

Data Governance at InsuraCorp

CASE STUDY I-6

H.H. Gregg’s Appliances, Inc.: Deciding on a New Information Technology

Platform

CASE STUDY I-7

Midsouth Chamber of Commerce (B): Cleaning Up an Information Systems

Debacle

CASE STUDY II-1

Vendor-Managed Inventory at NIBCO

CASE STUDY II-2

Real-Time Business Intelligence at Continental Airlines

CASE STUDY II-3

Norfolk Southern Railway: The Business Intelligence Journey

CASE STUDY II-4

Mining Data to Increase State Tax Revenues in California

CASE STUDY II-5

The Cliptomania™ Web Store: An E-Tailing Start-up Survival Story

CASE STUDY II-6

Rock Island Chocolate Company, Inc.: Building a Social Networking Strategy

CASE STUDY III-1

Managing a Systems Development Project at Consumer and Industrial

Products, Inc.

CASE STUDY III-2

A Make-or-Buy Decision at Baxter Manufacturing Company

CASE STUDY III-3

ERP Purchase Decision at Benton Manufacturing Company, Inc.

CASE STUDY III-4

The Kuali Financial System: An Open-Source Project

CASE STUDY III-5

NIBCO’s “Big Bang”: An SAP Implementation

CASE STUDY III-6

BAT Taiwan: Implementing SAP for a Strategic Transition

CASE STUDY III-7

A Troubled Project at Modern Materials, Inc.

CASE STUDY III-8

Purchasing and Implementing a Student Management System at Jefferson

County School System

CASE STUDY IV-1

The Clarion School for Boys, Inc.– Milwaukee Division: Making Information

Systems Investments...