Mgt 101 Principles of Management Final Exam Solutions

MGT 101 Principles Of Management Final Exam Solutions

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MGT 101 Principles Of Management Final Exam Solutions

Question 1

When creativity is desirable, then:

the organization should be completely centralized

the organization should be completely decentralized

some degree of decentralization is desirable

it is impossible to recommend centralization or decentralization in this situation

Question 2

In order to raise the odds their commands will be accepted, Barnard recommends:

the manager uses informal channels of communication

each organization member receive directions from the most expedient communication channel

the line of communication between manager and subordinate go through the CEO

commands are authenticated as coming from a manager

Question 3

According to staff personnel, one reason for line/staff conflict is that line personnel:

tend to assume staff authority

do not give sound advice

fail to keep staff personnel informed of their activities

resist new ideas

Question 4

The three main types of authority that can exist within an organization are:

line, staff, and formal

staff, informal, and formal

line, staff, and functional

line, functional, and formal

Question 5

The most basic method of dividing job activities is the:

process control method

customer location method

centralization method

functional similarity method

Question 6

The roles that staff personnel perform include all of the following EXCEPT:

the advisory or counseling role

the service role

the financial role

the control role

Question 7

All of the following should be done by staff personnel to reduce line-staff conflict EXCEPT:

emphasize the objectives of the organization as a whole

encourage and educate line personnel in the appropriate use of staff personnel

deal intelligently with resistance to change, rather than view it as an...