Hrm 326 Week 5 Final Exam 2

HRM 326 WEEK 5 FINAL EXAM 2

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HRM 326 Week 5 Final Exam,

Business strategy influences how the company uses all of the following capitals EXCEPT:

Physical capital

Financial capital

Human capital

Internal capital

To use _________ to gain a competitive advantage requires linking the company’s human resources practices (such as training and development) to the business strategy.

Virtual capital

Human capital

Financial capital

Physical capital

This provides employees with immediate access to information, advice, and guidance.

Diversification of the learning portfolio

Improved customer service

Creating a sharing knowledge

Electronic performance support systems (EPSS)

Centralized training means that training and development programs, resources, and professionals are primarily housed in one location and decisions about training investment, programs, and delivery methods are made from inter-related departments.

True

False

Research suggests that the company satisfaction with the outsourcing of training and development depends on company-supplier trust and the specificity of the contract.

True

False

An organizational analysis involves determining the appropriateness of training, based on all the following parameters, EXCEPT:

The company’s business strategy

The resources available for training

Support by managers and peers for training activities

The competition’s market standing

A mid-level manager questioning aspects such as who should be trained is involved with which variable of needs assessment?

Organizational analysis

Task analysis

Person analysis

Feedback analysis

The following are all advantages associated with online technology (software) method of needs assessment EXCEPT:

Objectiveness

Can explore unanticipated issues that may surface

Requires limited human...