Ldr 531 Week 4 Conflict Resolution Storybooks

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LDR 531 WEEK 4 CONFLICT RESOLUTION STORYBOOKS

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LDR 531 Week 4 conflict resolution storybooks

Conflict Resolution

Review three different Storybook

Describe the strategy or strategies that our team would apply in the situations

¢A team member is being vague and trying to spin bad news to sound more positive, thereby making it harder for the team to actually approach and resolve the issue.

¢How could you encourage someone to continue to voice his or her opinion or to share an idea when you know she is hesitant to do so?

¢

A team member is being vague and trying to spin bad news to sound more positive, thereby making it harder for the team to actually approach and resolve the issue.

As a manager, it would be beneficial to go over to Todd’s work area and discuss face to face with Todd why he felt the need to shelter the team from the bad news. According to Middaugh 2013 “We are all more receptive to communication or signals delivered in a positive manner rather than negatively” (Middaugh, J. D. p 262). Todd has the personality to act positively in any given situation. Hence, Todd has used filtering to sound positive.

As the manager, after understanding he cares for others emotions, the recommendation would be to be more straightforward with the bad news so that the team can actually do something about the company’s social media performance and help increase future results. In this situation, an email or telling Todd to focus on the point via email may make his even more nervous to express any news and can affect his ability to communicate the right message to team.

Firstly, seeing his nervous physical gestures it would be proper to meet Todd personally, make him comfortable, and ask him in a friendly manner why he felt he should shelter how everyone feels....