Final Exam Solution Bmt 2600

Final Exam Solution BMT 2600

MULTIPLE CHOICE

1. Studies show that managers spend up to 80 percent of their work time

|a. |making critical decisions. |

|b. |communicating. |

|c. |hiring, firing, and assessing employee performance. |

|d. |planning, goal setting, and assessing organizational performance. |

ANS: B PTS: 1 DIF: Factual REF: p. 4

OBJ: 1-1

2. A supervisor notices that an employee has been late to work for three days this week. What action would be LEAST recommended for fostering open communication?

|a. |Call the employee to ask him about the lateness. |

|b. |Write the employee a disciplinary memorandum about the lateness. |

|c. |Meet with the employee face-to-face to discuss the lateness. |

|d. |Send the employee an email message about his or her lateness. |

ANS: B PTS: 1 DIF: Application REF: p. 6

OBJ: 1-2

3. The grapevine in an organization

|a. |is less accurate than other channels. |

|b. |serves a necessary purpose; thus, managers should work to understand its functioning. |

|c. |passes a message in single file from person to person until it finally reaches the end of the line. |

|d. |has a single, consistent source. |

ANS: B...