Management

Chapter 1 Management and Organizations

1) A great manager makes a job more enjoyable and productive.

2) Managers play an important role in dealing with various challenges being faced by organizations today.

3) Today's managers are just as likely to be women as they are men.

4) A manager must coordinate and oversee the work of other people so that organizational goals can be accomplished.

5) A manager's job is all about personal achievement.

6) In traditionally structured organizations managers can be classified as first-line managers, middle managers, or top managers.

7) Middle managers are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.

8) Effectiveness refers to getting the most output from the least amount of input.

9) Efficiency is described as "doing things right."

10) The four contemporary functions of management are planning, organizing, leading, and controlling.

11) Determining who reports to whom is part of the controlling function of management.

12) Directing and motivating are part of the controlling function of management.

13) When a manager performs the controlling function of management, he must monitor and evaluate performance.

14) Figurehead, leader, and liaison are all interpersonal managerial roles according to Mintzberg.

15) Disturbance handler is one of Mintzberg's interpersonal roles.

16) According to Robert L. Katz, managers need to have technical, human, and conceptual skills.

17) Technical skills become less important as a manager moves into higher levels of management.

18) Conceptual skills are less important to top managers.

19) In order for organizations to survive successfully, managers must create a customer-responsive organization.

20) Innovation is confined to high-tech and other technologically sophisticated organizations.

21) Management is universally needed in all...