Hr Case Study

Cornell University ILR School

DigitalCommons@ILR

CAHRS Working Paper Series

Center for Advanced Human Resource Studies

(CAHRS)

7-1-2000

Crafting A Human Resource Strategy To Foster

Organizational Agility: A Case Study

Richard A. Shafer

Cornell University

Lee Dyer

Cornell University

Janine Kilty

Jeffrey Amos

G. A. (Jeff) Ericksen

Follow this and additional works at: http://digitalcommons.ilr.cornell.edu/cahrswp

Part of the Human Resources Management Commons

Thank you for downloading an article from DigitalCommons@ILR.

Support this valuable resource today!

This Article is brought to you for free and open access by the Center for Advanced Human Resource Studies (CAHRS) at DigitalCommons@ILR. It

has been accepted for inclusion in CAHRS Working Paper Series by an authorized administrator of DigitalCommons@ILR. For more information,

please contact hlmdigital@cornell.edu.

Crafting A Human Resource Strategy To Foster Organizational Agility: A

Case Study

Abstract

A decade ago, the CEO of Albert Einstein Healthcare Network (AEHN), anticipating a tumultuous and

largely unpredictable period in its industry, undertook to convert this organization from one that was basically

stable and complacent to one that was agile, “nimble, and change-hardy”. This case study briefly addresses

AEHN’s approaches to business strategy and organization design, but focuses primarily on the human

resource strategy that emerged over time to foster the successful attainment of organizational agility. Although

exploratory, the study suggests a number of lessons for those who are, or will be, studying or trying to create

and sustain this promising new organizational paradigm.

Keywords

AEHN, industry, practice, work, service, employee, business, human resource, performance, agility, strategy,

organization, design

Disciplines

Human Resources Management

Comments

Suggested Citation

Shafer, R. A., Dyer, L., Kilty, J., Amos, J. & Ericksen, G. A....