Database Management System on Citibank, Bangladersh

Overview of the company

City Bank, one of the most ancient banks of Bangladesh, popularly known by now as “the fastest transforming bank in Bangladesh”, has in total 87 online branches, 46 ATMs (which was just nil as late as in December 2007) 10 SME Service Centers, 16 SME Centers and 1 booth at airport – thus taking the total Points of Representation to 158. From this 158 touch points, we now serve a large base of 450,000+ customers which is one of the highest among the private commercial banks in Bangladesh. By end of 2010, they plan to take this number to close to 200. 

City Bank started its prestigious journey in the summer of 1983. The Bank started its journey on 27th March 1983 through opening its first branch at B. B. Avenue Branch in the capital, Dhaka city. It was the visionary entrepreneurship of around 13 local businessmen who braved the immense uncertainties and risks with courage and zeal that made the establishment & forward march of the bank possible. Those sponsor directors commenced the journey with only Taka 3.4 crore worth of Capital, which now is a respectable Taka 330.77 crore as capital & reserve.

The service standards of City Bank attained some praiseworthy heights in 2009. Not only we now manage and enhance the Service Quality through a dedicated team, but also we employ various tools to judge our standards against market benchmarks and rectify shortcomings, if any. One such tool is the professionally conducted Mystery Shop Survey.

SERVICES PROVIDED BY CITY BANK

▪ Corporate and investment banking

▪ Retail banking

▪ SME banking

▪ Treasury and Markey risks

Introduction

An information system (IS) is any combination of information technology and people's activities using that technology to support operations, management, and decision-making. In a very broad sense, the term information system is frequently used to refer to the interaction between people, algorithmic...