Water Station Business System

Business System

1. Identify what needs to be done.

2. Identify the person responsible for the job that needs to be done.

3. Lay down the step by step procedure to do the job that needs to be done.

4. Identify how to track the progress and result of doing the job.

Systems

1. Management System (Guiding the Business)

- vision, mission and goals

- tracking and monitoring sales and productivity

- tracking marketing efficiency

- tracking cash flow (revenue, expenses, etc.)

- tracking growth of the business

- identifying problems and solving it

- system and process improvement

- business registrations and legalities

2. Administration and Finance (Running the Business)

- human resources

- payroll and benefits

- maintenance

- supplies

- record keeping

- financial statements

- generating operational reports

- billing (monthly bills)

- regulations compliances

- health, safety and security

- checking of consistency

3. Operations Management (Doing the Business)

- opening and closing of store

- accepting orders

- cleaning the containers

- refiling the containers

- packaging the container

- billing and payment

- delivery

4. Sales and Marketing (Getting the Business)

- sales target

- marketing strategy

- customer fulfillment

- advertisement

- customer search

- customer attraction

- customer satisfaction

- keeping the customer and have connections

Notes:

1. Keep the system simple

2. Document the system, procedures and policies 3. Make checklist for every tasks 4. Always make plans and make sure of the implementation 5. Create an organizational chart 6. Identify and define the duties and responsibilities for each person 7. Strategic planning to achieve a specific goal 8. Personnel assessment and improvement 9. Expectations and target 10. Always focus on big customers

Tools:

1. Google drive

2. Website

3. Facebook account

4. Laptop and mobile phones

5. Email

Business Names

1. Fresh ‘n Up (Purified Drinking Water)...