Mgmt 221

Part 1: Answer the Module Review Questions listed below. These questions were chosen to demonstrate your understanding and help you assess your progress.

1. Most businesses should engage in e-commerce on the Internet. Do you agree or disagree with this statement? Explain your position.

Everyone has internet access at their finger tip now; big businesses already have their market appearance and position in the e-commerce on the internet. Businesses have to engage in e-commerce to remain in the market. However, some small businesses do not have to engage in e-commerce to remain in market, such as local restaurant, food market, mini mart. However, it would help retain their customers and increase their profit if they engage in e-commerce.

What are the critical success factors for retail e-Business startups?

Security, reliability, quality, customer service, value, good relationship with supplier, good selection of product/service, customer incentives and product promotion.

2. If you were starting an e-commerce Web store, which of the business requirements summarized in Figure 9.13 would you primarily do yourself, and which would you outsource to a Web development or hosting company? Why?

I would do everything myself because I have experiences on these.

3. Are the form and use of information and decision support systems for managers and has the growth of self-directed teams to manage work in organizations changed the need for strategic, tactical, and operational decision making in business?

No, the need for strategic, tactical, and operational decision making in business has not changed, but the form and use of information and decision support systems has changed to be more effective. This change occurred due to the need for decision making. As economic situation becomes tougher, businesses need to make more challenging strategic decision which causes the change of current form and use of information system. IS needs to provide more accurate...