Eis Enterprise Information System

MANAGING INFORMATION TECHNOLOGY

7th EDITION

CHAPTER 1

MANAGING IT IN A DIGITAL WORLD

1

Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

1-1

MANAGING INFORMATION TECHNOLOGY, 7e

.

Information Technology (IT):

Computer technology (hardware and software)

for processing and storing information

and

Communications technology (voice and data networks)

for transmitting information.

Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

1-2

MANAGING INFORMATION TECHNOLOGY, 7e

Part I

• Technologies available today and emerging technology trends for

hardware, software, networks and data

Part II

• Software applications to support business operations and business

intelligence, as well as e-business applications

Part III

• “Best practices” for acquiring and implementing new systems and

managing IT projects

Part IV

• Planning and managing an IS department’s resources, as well as

managing information security; social/ethical/legal issues

Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

1-3

MANAGING IT IN A DIGITAL WORLD

• IT has become more pervasive

- IT is not used only by back-office workers, but also front-line workers

- More and more employees are reliant upon IT for accomplishing their work

activities

• Business managers, not just IT managers, are responsible for IT

investments and effective system utilization

• By the Year 2000, the total annual cost of IT purchases was more

than half of the annual capital expenditures of businesses in

developed countries

• IT is linking emerging, developing and developed economies,

which can help “level” the economic playing field

Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

1-4

RECENT INFORMATION TECHNOLOGY TRENDS

• Computer Hardware: Faster, Cheaper, Mobile

- Computers have become smaller and faster

- Hardware prices have dropped

- High growth in small, mobile devices for...