Is425 1) Case Example: Coca Cola

IS425

1) Case example: Coca Cola

1 case study each (success story)

http://www.csc.com/application_services/success_stories/78846-coca_cola_supply_chain_management_success_story

Challenge:

- More modern and consistent supply chain

- Consistent process to assist with acquisitions

- Better integrate manufacturing and retail operations

Solution:

- Deploy SAP ERP

- Outsource applications to CSC

Results:

- A new supply chain process featuring increased automation

- Newly acquired operations brought online more quickly

- Linked supply-and-demand data as a single system

2) Class Discussion:

2 question each

- Questions should be thought provoking and substantial enough to last for a 5-min discussion

- Come up with follow-up questions as well.

- Link it back to the topic

Q1: As firms shrink or grow, IT needs to be flexible and scalable. It is easier said than done. How does firm remains flexible and still make long-term investments?

Q2: What are the factors you would consider when deciding how much should you spent on the IT infrastructure, to upgrade or not to?

Internal factors:

A. Market Demand for your firm’s customer services, supplier services and enterprise services.

Make inventory of the services you currently provide to customers, suppliers, and employees. Survey each group, to find out if the services meet the needs of the group. For example, are customers complaining slow responses?

B. Your Firm’s Business strategy

What’s your 5 year business strategy, and try to access what new services and capabilities will be required to achieve the goal

C. Your Firm’s IT Strategy, infrastructure and cost

Examine your firm’s technology plans for the next 5 years, and assess its alignment with the business plans.

External factors:

A. Information technology

Is your firm behind technology curve or at the bleeding edge of information technology?

Not advisable to spend resources on advanced...