Submitted by: Submitted by piremakumar
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Pages: 3
Category: Business and Industry
Date Submitted: 02/15/2016 06:48 AM
BM056-3.5-3-MAT
INDIVIDUAL ASSIGNMENT
Page 1 of 2
QUESTION
The following question was asked on the CIMA website and the answer below was
provided:
Question Asked:
“Please explain to me Total Quality Management and its relationship with Just In Time
and Lean Management.”
Answer Provided:
Total means everything and everybody in the organisation and extends to suppliers. It puts
the onus on each individual and group to take responsibility for quality.
Quality has five basic tenets: right first time, zero defects, customer satisfaction,
continuous improvement and fit for purpose.
Management is about planning, control and decision-making. If an organisation uses these
principles as a basis for planning and control then it is “lean” in the sense that it eradicates
waste from all operations and systems.
In applying this to JIT the eradication of inventory is a “waste-saving” lean aspect of
manufacturing. Inventory costs money to store and ties up working capital that may be
used elsewhere.
This applies at both the input and output stage of the process as JIT is a pull-through
system triggered by a customer order.
Everyone in that system must take responsibility for fulfilling that customer order on time
and at the specification required
REQUIRED:
Critically analyse the above featured article. Your analysis should include an in-depth
explanation of the key terms and components, as well as providing a view point on the title
and contents of the article.
(Total: 100 marks)
MARKS ALLOCATION
Written presentation
Assessment Criteria
Clarity about the purpose of the assignment
Format – clear writing in an appropriate style, with proper formatting
and paragraphing
Language – appropriate application of grammar and sentence structure
Analysis – critical analysis and discussion with proper use of concept
and principles
Conclusion – a conclusion which draws application from the foregoing
and summaries the main purpose of the discussion...