Question 8

CH 8: Q5 Because of the rapid growth of your technology company, the executive team has asked HR to develop an internal training program. The purpose of the program is to help employees recently promoted to supervisory positions develop the leadership skill sets they need to be successful as supervisors. This will be the first formal training program for your small company. As part of the process, you want to consider the learning styles of the new supervisors. To assist you in developing a successful, results-oriented program, review various training websites, including www.agelesslearner.com.

A. To meet the needs of the varied learning styles and maximize the learning potential of the participants, what training techniques should be implemented?

1. Proven adult learning techniques should be at the core of training development and delivery.

2. Peer-to-peer training with activity-based learning is one effective model for worker training. Effective development of peer trainers requires ongoing organizational support to the developing peer trainer.

3. Activity-based learning should fill at least two-thirds of training hours (no more than one third is lecture).

4. Training must be provided in a way that workers receiving it can understand. In practical terms, this means that the training must be both in a language and vocabulary that the workers can understand.

5. While computer-based training (CBT) can augment the effectiveness of safety and health training for workers, it should not be the sole form of training that workers receive.

B. Identify the content topics that you will recommend be included in the program to ensure the development of successful leaders.

1. Problem Solving and Decision Making

2. Planning

3. Delegation

4. Internal Communications

5. Meeting Management

6. Managing Yourself