Tanglewood Case 2

Mgmt 364 Workforce Planning

Review Case Two in The Tanglewood Casebook. You will find specific details on the last page of Case 2 in the casebook. Complete 1 - 4

1. Currently the organization expects that their forecast for labor requirements is essentially constant from the previous year. Based on this assumption complete the five stages of the planning process:

a. Currently the organization expects that their forecast for labor requirements is essentally

constant from the previous year. This means the forecast for next year will be taken as given.

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Table 1.1 Markov Analysis Information

Current Year

Transition probability matrix (1) (2) (3) (4) (5) Exit

(1) Store associate 0.53 0.06 000 0.00 0.00 0.41

(2) Shift leader 0.00 0.50 0.16 0.00 0.00 0.34

(3) Department manager .00 0.00 0.58 0.12 0.00 0.30

(4) Assistant store manager 0.00 0.00 0.06 0.46 0.08 0.40

(5) Store Manager 0.00 0.00 0.00 0.00 0.66 0.34

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Next year (projected)

Forecast of availabilities (1) (2) (3) (4) (5) Exit

Current Workforce

(1) Store associate 8,500 4505 510 0 0 3485

(2) Shift leader 1,200 0 610 192 0 0 408

(3) Department manager 850 0 0 493 102 0 255

(4) Assistant store manager 150 0 0 9 69 12 60

(5) Store Manager 50 0 0 0 0 33 17

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Gap Analysis Next year (projected)

(1) (2) (3) (4) (5)

Year end total 4505 1110 694 171 45

(column sum)

External hires needed 3995 90 156 -21 5

(current workforce-total)

C. An environmental scans shows that Tanglewood may encounter staffing issues. According to the analysis all employees that does not have previous retail experience will have to work as...