Akamai-Apple Master Services Agreement

Akamai had developed a technology to efficiently deliver content over the Internet. To support their business and services, Akamai has deployed a worldwide network dedicated to web content distribution. As a result, Apple and Akamai had decided to work together to make publicly available streaming media content in the QuickTime format over QuickTime-TV (QT-TV). In addition, Akamai will ensure that optimal servers will be chosen to deliver the best performance to Apple customers and users of QT-TV and Apple content. Lastly, Akamai will ensure content integrity, scalability, physical security, controlled access, monitoring, security-related patches, CERT recommendations, and inspection to support QT-TV and Apple Content.

In section 1.3, Akamai is providing information security by ensuring the availability of QuickTime TV (QT-TV). Ensuring availability means having safeguards against data loss or connection interruptions, in the event of unplanned downtime. Thus, Akamai has stated it will provide network availability and operations to support Apple. This service includes, twenty-four hours per day, seven days per week, for 365 days, web Internet connectivity in support of QT-TV and Apple content. Furthermore, Akamai will support outages, service interruptions, uptime and other performance metrics. Lastly, Akamai will staff its Network Operation Center (NOC) with trained employees to perform its service to agreement, to support Apple twenty-four hours a day, seven days a week, for 365 days. As a result, the information security implication is that Akamai will provide, maintain, and support the availability of QT-TV for Apple customers as agreed upon in their contract.

In section 2.2, Akamai is providing information security by ensuring the integrity of customer content objects. Ensuring integrity involves maintaining the consistency, accuracy, and trustworthiness of data over the duration of its entire life cycle. This also means that ensuring that data has not been...