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Date Submitted: 03/08/2016 11:08 PM
T&D 飛訊第 113 期
發行日期:100 年 02 月 16 日
第 1 頁,共 13 頁
Organizational Change and Development
Jeaw-Mei Chen∗/Mein-Woei Suen∗∗/Mei- Jong Lin∗∗∗/Fu-An Shieh∗∗∗∗
Abstract
Organizational change is an important issue in organizations. It is actually a
process in which an organization optimizes performance as it works toward its
ideal state. Organizational change occurs as a reaction to an ever-changing
environment, a response to a current crisis situation, or is triggered by a leader.
Successful organizational change is not merely a process of adjustment, but also
requires sufficient managing capabilities. However, there are many topics to be
considered to achieve successful change. Hence, this paper discusses the causes of
organizational change, its elements, approaches, process, resistance, management,
and finally the possible factors leading to its breakdown.
Keywords: organizational change, organizational development, causes of
organizational change, processes of organizational change, resistance &
management of organizational change
∗
Member of Examination Yuan, R.O.C & Professor, Department of Psychology, National Chengchi University,
R.O.C.
∗∗
Assistant Professor, Department of Psychology, Chung Shan Medical University, R. O. C. & Research Consultant,
Department of Medical Education, Chung Shan Medical University Hospital, R. O. C.
∗∗∗
Associate Professor, Department of Applied English, JinWen University of Science & Technology, R. O. C.
∗∗∗∗
Graduate Student, University of La Verne, U.S.A.
1
T&D 飛訊第 113 期
發行日期:100 年 02 月 16 日
第 2 頁,共 13 頁
Based on a five year survey conducted by the world-renowned McKinsey
consulting firm (Isern, & Pung, 2007), out of the 1536 companies that underwent
organizational change, only 38% of the company managers claimed that the
process succeeded in increasing work performance. Regarding long term health
goals (such as increasing ability, better customer relations, supplier relations,...