Organizational Behavior (OB), Summary of Chapter 6, RA
Health and Stress at Work
Summarized by Eril Isdan Pasaribu
* What is your image of a healthy work environment?
* Healthy work environments are those that promote healthy behavior patterns, leading to a sound body and mind and the prevention of disease and sickness
* Questions from Richard Bolles to consider:
* What’s happening around here?
* How do I survive?
* What is my meaning or mission?
* How can I be effective?
* Do you really need to be concerned about stress at work?
* Stress is a state of tension you experience when your usual modes of coping are insufficient
* A stressor is any event that causes you to feel stress
* Eustress: when stress is experienced as positive
* Job stress is the harmful physical and emotional responses that occur when the requirements of the job do not match a worker’s capabilities, resources, or needs
* What are some common stressors at work?
* Job stressors
* Physical factors
* Work-personal life issues
* Job stressors
* Role conflict: inability to satisfy multiple sets of expectations for an individual’s work
* Role ambiguity: occurs when people do not know clearly what has to be done in their jobs
* Cognitive demands: the responsibilities for a job are beyond your ability to make decisions effectively
* Overload: the amount of work in your job is beyond your ability to do it by yourself
* Physical factors
* Commuting
* Repetitive stress injuries
* Noise
* Biogenic triggers: foods that create a stress response all by themselves
* Safety issues
* Travel stress
* Shift work
* Work – personal life issues
* The inability to balance work and personal life demands
* Impacts turnover, productivity, job satisfaction, commitment, and costs
* How might...
