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Date Submitted: 03/19/2016 04:06 AM
Using the Voice of the Customer to Develop Winning Health IT Marketing and
Winning Company Support for Better HIT Marketing
1888 Press Release The Health IT Marketing Conference will feature two lively sessions led by Dr. Moshe
Engelberg, CEO of ResearchWorks, titled Using the Voice of the Customer to Develop Winning Health IT
Marketing and Winning Company Support for Better HIT Marketing.
SAN DIEGO, Today's fastpaced business reality demands companies churn out new solutions, be first to
market and win market share again and again. With all that pressure, keeping customers front and center
as well as winning company support for better HIT marketing can be challenging. At the Health IT
Marketing Conference in Atlanta, Dr. Moshe Engelberg, CEO of ResearchWorks, will address these issues
and provide actionable solutions.
Using the Voice of the Customer to Develop Winning Health IT Marketing: Wednesday, April 6, 2016, 8 am
1 pm
In the lively preconference halfday workshop about Using the Voice of the Customer to Develop Winning
Health IT Marketing, Dr. Moshe Engelberg will show how to develop gamechanging customer knowledge
and translate it into a winning marketing strategy that can be counted on. Attendees will:
1. Learn practical techniques for developing, understanding and leveraging the voice of the customer to
grow their brand and market HIT solutions most effectively.
2. Get advice on how to do the kind of customer research that directly leads to solid marketing strategy and
persuasive messaging and delivers a solid ROI with measurable results.
3. Apply the actionable CustomerFirst Framework™ to end myopic productcentric thinking, get the
message right every time and create deep partnerships with customers.
"When you truly understand and listen to the voice of the customer, you can utilize that knowledge not
only to increase customer satisfaction and loyalty but also to build your brand and market your offerings in...