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Management of Human Behavior in an Organization
Chapter 1
Environmental Forces Redesigning Management Practices
1. Power of human resources - capability to get things completed in the manner one wants them to be done .
2. Globalization - interconnection among nations in transportation, distribution , communication and economic networks.
3. Multiculturalism (cultural diversity) - huge assortment of differences produced by cultural trends like history, characteristics , economic , etc.
4. Rapidity of change - rate at which change occurs in technology, demographics , globalization and new products and services .
5. Psychological contract - the unwritten set of expectations if the employment relationship which deals what each party looks forward to give and receive.
6. Technology - the process that transforms raw materials or u intellectual capital into products and services.
7. Service economy - the field of service like transportation, communication , wholesale and retail , finance , insurance , real estate and government is growing.
8. Teamwork - provide better approach to quality goods and services .
Foundations and Basic Assumptions of OB
Organization - collection of individuals forming a synchronized system of specialized activities for the rationale of realizing certain goals over some extended period of time .
Organizational behavior - the field of study concerned with describing , understanding , predicting , and controlling individual and group human behavior in an organizational setting where they work.
Concepts that revolve around the individual in organizational behavior
1. Uniqueness of an individual - a person has its own individuality which could be in the form of trait , intelligence , physique , body language or verbal language.
2. A total person - acceptance for the hired person.
3. Attribution - the root cause of certain bad behavior.
4. Ethics and dignity - employees deserved humane treatment .
5. Organizations as social system - individuals...