Organisational Change

IMPLEMENTING ORGANIZATIONAL CHANGE AT PLANET AIR TRAVEL

Introduction

Organizational change is occurring every day and everywhere; it is a natural process that is essential for organizational development. Change occurs when companies transit from their current state to their desired future state. Change is imperative in today’s chaotic business environment due to constant in customer expectations, unpredictable economy, the emergence of new market and technological advancements. Internal and external drivers of change have an impact on the nature of organizational changes; therefore, in order to secure Planet Air Travel (PAT) future there was a need to undergo reactive and transformational changes along with emergent changes. However, employees react differently to change due to their perception of the change. At PAT employees will have various reactions throughout the change process, which is explained using Carnell (2003) coping cycle.Successful implementation of change is not an easy task, therefore; Kotter’s(1995 in Hayes 2010) eight-step model is a useful framework for successfully executing and implementing PAT vision.

Organization Context

Organization context is considered as "the ecology of the organization," which, consist of activities that occuroutside an organization's boundaries as well as those that are unique to the organization (Hahn, 2010). It is determined both bythe internal and external environment.

The internal context at PAT is the internal environment under its control, which enables the company to achieve its main goals and objectives. It includes the comprehensive end-to-end services offered at PAT, its coercive culture, values and beliefs, its relationship with the employees, its structure and organization principle, assets and its resources including Human Resource and technologies. It is anything within the organization that may influence the way in which the organization manages its internal risks (Pojasek, 2013). The internal...