Trends in Business

The purpose of this paper is to describe current trends in business communication. In businesses today technology has grown drastically. Communication went from everything being hand-written, typed, and communicated verbally, to everything being done through computers.

I work in the Army and without business communication, we would not be able to function. Business communication plays a key role in a corporation’s day-to-day work activities such as: checking emails, answering phone calls, responding to correspondence, writing memos, and attending meetings. Some companies may have to handle customer inquiries or deal with suppliers and shipments. Business communication is a key element of day-to-day business activities that enables business people to generate positive relationships, tangible assets and establish a common ground. Communication comes in verbal or nonverbal forms, and proper use of communication helps you to manage your daily work activities. Managers and employees alike must possess good listening skills, people skills, writing skills, and speaking skills in order for communication to be effective.

In my workplace I see trends such as: increased use of portable media players, personal digital assistants, constant emailing, and social networking. Portable media players enables employers to convey information without the employee leaving their jobs. It allows a person to record information from meetings, conferences, or just general information and pass it on to others. This saves the company time and money by not having to send an entire department to a meeting. Personal digital assistants can establish meetings, create word documents, track all of the company’s upcoming events, and make telephone calls without having to physically be in the office. The only downfall of a PDA is that the employees are always connected to work.  Social networking helps the company to advertise and bring in customers. It also helps the employees and employers to...