Effects of Reward on Employee Retention

EFFECTS OF REWARD ON EMPLOYEE RETENTION

(A CASE STUDY OF SAFARICOM LIMITED-MOMBASA)

ROZINA H. DULU

BCOM/0390/2014

RESEARCH PROPOSAL SUBMITTED IN FULFILLMENT OF THE REQUIREMENT FOR THE AWARD OF DEREE OF BACHELOR OF COMMERCE

IN THE SCHOOL OF BUSINESS AT THE TECHNICAL UNIVERSITY OF MOMBASA

MARCH 2016

DECLARATION

CANDIDATE

I declare that this proposal is my own original work and has never been presented in any other institution of learning for any award.

Signature: __________________ Date: __________________

ROZINA H. DULU

BCOM/0390/2014

SUPERVISOR

This proposal has been submitted for examination with my approval as university supervisor.

Signature: __________________ Date: __________________

MR.PHILIP BUYA

DEDICATION

This work is dedicated to my dearly beloved son Ryan M. Mazera, and also to all his cousins.

ACKNOWLEDGEMENT

I am highly indebted to my mentor/trainer and all the lecturers who have been instrumental through their guidance, constant supervision and support in completing this project.

My sincere gratitude also goes to my classmates, friends and colleagues for their kind co-operation, time and support with their abilities.

My family at large crowns it all with their full support, financially, emotionally and spiritually, not forgetting their motivation and encouragement within the limited time frame.

I am deeply humbled. Thank you all.  

DEFINITION OF TERMS

Fringe benefit An extra benefit supplementing an employee's salary Elsenberger, (2011).

Employee A person employed for wages or salary, especially at nonexecutive level

Memon, (2010).

Recognition Acknowledgment of an employee’s good performance McGeorge, (2012).

Remuneration Money paid for work or a service Chuipunza, (2009).

Retention Maintenance of employees that prevents turnover Chrispa, (2010).

Reward A thing given in recognition of one's service, effort, or achievement

Shoaib, (2012)

LIST OF ABBREVIATIONS AND ACRONYMS

LBT Leaky...