Employee Staffing

Employee Staffing

Exam 1 Study Guide

Chapter 1

1. Know the statistics regarding employers’ success rate in making “good” hires.

* Approximately ½ of new hires, and 60% of new executives fail to meet their company’s performance expectations.

* 1/3 – ½ of all new employees leave their jobs during the first year

* 28% are fired for performance or disciplinary-related reasons

2. Know the four objectives employers must meet in order to make accurate hiring predictions

* Identify the qualities that applicants need to succeed on the job

* Generate a pool of applicants who are likely to possess those qualities

* Collect information about each applicant in order to correctly gauge the presence of those qualities

* Properly evaluate this information in order to arrive at the best hiring decision

3. Recognize and understand the five weaknesses that characterize “bad” hires

* Lack of technical competence or the ability to acquire it

* Inadequate people skills

* Poor work ethic

* Dysfunctional tendencies

* Poor job-person fit

4. Understand the consequences firms suffer when hiring people who perform the job poorly

* Customer dissatisfaction

* Steals valuable time from managers who must monitor them more closely

* Coworkers can be forced to cover for them or bail them out

* Affects group harmony and morale among coworkers

* Coworkers can feel uneasy because of the behaviors of new employees

5. Know the three primary causes of first year turnover and the consequences such as turnover has on a firm

* Three Causes

* Poor job performance

* Employee misconduct

* Poor job-person fit

* Consequences of turnover

* Cost of filling the vacant position

* Cost of the time it takes to fill the position

* Wrongful termination lawsuits

* Loss of customers who prefer doing...