Sodexo Asia Pacific

Sodexho Asia Pacific

Integrated core business systems trims food purchasing fat

Published on 16-Oct-2007

Validated on 21 Apr 2009

"With this technology, we can set ourselves apart from the competition by focusing on client needs. It's impossible to predict what customers will need, but we are equipped to meet their requests ahead of competitors and at a lower cost." - Garen Azoyan, Director of Finance and Information Services, Sodexho Asia Pacific

Customer:

Sodexho Asia Pacific

Industry:

Professional Services

Deployment country:

Australia

Overview

Sodexho Asia Pacific’s decentralized business model became problematic as the business grew and expanded through a series of acquisitions. Diverse processes and operating systems made information sharing among divisions difficult. Huge supply expenditures and low profit margins made it especially important to consolidate and leverage the company’s overall purchasing power.

Business need:

Sodexho needed an organization-wide integrated system to make data sharing easier and to better leverage its total buying power.

Solution:

IBM Global Business Services designed and deployed a single common platform for Sodexho’s core back-office systems. The company signed a five-year agreement with IBM to provide application support services for its finance, payroll, human resources and recruitment. IBM will continue to host the supporting technology with a flexible per-user pricing model.

Benefits:

The solution supports strategic sourcing for purchasing, resulting in a 3% profit increase and ROI within two years. It has reduced infrastructure costs by 25%, increased efficiency and productivity, and provides real-time data sharing for faster, better informed decision making. Increased transparency enables the company to be more responsive to new business opportunities.

Case Study

Sodexho Asia Pacific is a unit of Sodexho Alliance, a leading provider of food and multi-service contracts with more than 300,000 employees...